Ask a GoForth Expert
Marketing & Social Media
- What's the best way to attract more online customers to my new website?

Rob Campbell
Advertising and PR | Marketing & Social MediaHiding behind your website are you? The most effective way to increase online traffic is to engage in social networking through social media. Where do your customers hang out online? Twitter? Facebook? LinkedIn? You Tube?You can arrange to be a presence on those sites too. Caution: don't try to sell, but offer them great advice and maybe even discounts on your products or services.Social networking is a full-time responsibility and needs a proper strategy - what messages, where, when, by whom. If done badly, your brand can actually suffer as your tactics may leave a bad taste in people's mouths.
One perspective is the potential of word of mouth through social media. Instead of trying to target 10,000 people with a Google adwords campaign, engage 10 people and/or groups of your target market, who each have a reach of 1,000 or more people in their networks and let them spread the word for you. If they find value in what you are offering them / the group, they will tell their friends.
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About Rob Campbell
Rob Campbell is VP of Tribal Marketing, an Aboriginal-owned, integrated large capacity marketing and communications firm focused on national and international clients, and owned by Tribal Councils Investment Group.



